HELIX
Contact Center
Powered by Guidance Recovery Services
Real Conversations. Real Hope. Real Help.
The admissions and marketing arm of Guidance Recovery Services — connecting individuals and families with the recovery resources they deserve.
10,000+
Calls Handled Monthly
50+
Recovery Partners
94%
Admissions Success Rate
24/7
Available Support
What We Do
Helix Contact Center provides comprehensive admissions and marketing services for behavioral health organizations.
Admissions Support
Compassionate first-contact support for individuals seeking recovery services.
Inbound Call Handling
Professional call management ensuring every caller receives timely, empathetic assistance.
Lead Generation
Strategic outreach connecting recovery resources with those who need them most.
Insurance Verification
Streamlined verification support to remove barriers to accessing care.
Outbound Marketing
Targeted campaigns that amplify reach and build meaningful connections.
Crisis & Intake
Rapid-response coordination connecting callers with life-saving recovery programs.
Ready to Connect?
Whether you are a treatment provider looking to grow your admissions or someone seeking help — Helix Contact Center is here for you.