Terms of Service

By using this website and our services, you confirm that you are at least 18 years of age and that you accept these Terms in full. If you do not agree with these Terms, you should not use our website or services.

Our website and services are provided to help connect individuals and families with recovery resources through Guidance Recovery Services. You agree to use our website and services only for lawful purposes and not to misuse or interfere with their operation.

By providing your mobile phone number and opting in, you consent to receive SMS text messages from Helix Contact Center regarding your inquiry, admissions coordination, appointment reminders, and related communications. Consent to receive text messages is not a condition of receiving any services.

Message frequency may vary. Message and data rates may apply based on your mobile carrier plan. You may opt out at any time by replying STOP, and you may reply HELP for assistance.

Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your wireless carrier and is outside of our control.

Your SMS opt-in consent will not be shared with third parties.

The information provided through our website and services is for general informational and coordination purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek the advice of a qualified health provider with any questions you may have regarding a medical condition or emergency.

All content on this website, including text, graphics, logos, and the Helix Contact Center name and branding, is the property of Helix Contact Center or Guidance Recovery Services and is protected by applicable intellectual property laws. You may not reproduce or use this content without our prior written permission.

To the fullest extent permitted by law, Helix Contact Center and Guidance Recovery Services shall not be liable for any indirect, incidental, or consequential damages arising out of or relating to your use of our website or services.

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

If you have questions about these Terms, please reach out to us through the Contact page.